Check your Apple ID balance

To see your balance, use the App Store. Or on a PC, use iTunes for Windows.

Check your balance on your iPhone, iPad, or iPod touch

Check your balance on your Mac

  1. Open the App Store. If you see the sign-in button at the bottom of the sidebar, click it and sign in with your Apple ID.
  2. If you have a balance, the amount appears below your name. If you don't see an amount, you don't have a balance.
    The App Store on Mac shows the balance below the name in the sidebar.

Check your balance on your Windows PC

  1. Open iTunes for Windows. If you're not signed in, sign in with your Apple ID.
  2. At the top of the iTunes window, click Store.
  3. If you have a balance, the amount appears below your name. If you don't see an amount, you don't have a balance.

If your Apple ID balance seems incorrect

  • If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store. Then sign in and check the balance again.
  • If you still think that the balance is incorrect, check your purchase history to see whether you bought an item or a subscription renewed.

If you plan to delete your Apple ID or change your country or region

If you have Apple ID balance that you can't use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:

  • Your Apple ID.
  • The refund amount.
  • Your current shipping address.

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